TM - time management ( & the extreme lack of it !!! )‏

TM is actually the initial of Telecommunication Management ( also known as time management ) . Just a brief note on a further description to this , well , you see and I don’t mean to blow my own trumpet but I must admit that I’m a very efficient and no non-sense paymaster . Meaning to say , I always make it a point to pay my bills on time or before time . And that includes paying my insurance premium one month ahead before it’s semi annual renewal due and the same thing goes for the phone bill , the internet bill , water or and any other important bills ( practising self virtue of living below my means ! ) . It’s now the 24th day in to the month of February and till this day , I still have not received my TM bill ( get the picture now ??? ) . I decided to call up the so call customer care line only to be attended to by the machine for almost 15 minutes . After a time frame of waiting for more than 15 minutes , my call was finally attended to by an inexperience , no manners customer officer and this time around , I was practically asked to hold on after every 20 to 30 seconds into the conversation as she seems to check on every nitty gritty detail of my problem . You see , my only problem is “ I did not receive my January 2010 internet billing !!! “ . “ Now – do you want me to make the payment for January usage or not “ ??? and for this plain simple English explanation I was again put on hold !!! Dammmmm !!!! Well , I got so annoyed I just hung up and told myself , if the internet service gets disrupted , it’s a sure thing that I will make it a huge commotion at TM service centre by going there personally and make their life ( TM ) more difficult with my intolerable amount of questioning and firing ! I’m disciplining myself to be an honest and sincere customer but if the services that I pay for is not up to standard and simplicity – then what’s the point ??? Should I not get my money’s worth ???